Monday, March 8, 2010

ICAS4107B Manage resolution of system faults on a live system


Analyse complex system problems
This unit will introduce a variety of faults and problems those are likely to encounter at some point in your career. You will learn to gather data, assess the status of a computer system, identify different types of faults, classify them, and choose the most appropriate course of action and tools. You will also learn how to document the fault-finding process.

Outcomes for this unit
After completing this learning pack you will be able to:
.Organise the collected data to enable an understanding of the status of the system
.Analyse the data to determine that there is a problem, and the nature of the problem
Activity 1: Fault Types
This activity will require you to think about a series of faults and classify them, according to their nature. Your task is to complete the chart below
Table: Fault classification

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